The MSN Money app, a tool many rely on for financial news and information, recently underwent an update that initially caused significant user frustration. A prominent user voiced their concerns regarding the updated app, highlighting critical navigation issues that severely hampered the user experience.
In their original review, the user, AStirlingMacD, described a major problem where clicking the “back” button after reading an article would redirect them to a “WELCOME TO THE MSN” screen. This forced users to repeatedly click “continue” to return to the homepage, disrupting the flow of browsing and accessing financial news. Furthermore, the update removed the standard “back” button within the Bing Rewards section of the app. Instead, an “X” button was implemented which, disappointingly, also led back to the unwelcome “WELCOME TO THE MSN” screen. This made navigating the app for daily financial news and utilizing Bing Rewards points a cumbersome and irritating process. The user initially downgraded their app rating due to these significant usability issues.
However, demonstrating responsiveness to user feedback, the developers of the MSN Money app addressed the “Welcome to MSN” screen problem. An update was released to rectify this, and the user acknowledged the fix, raising their rating in response. While a secondary navigation issue persisted with the “back” button within the Bing Rewards section, the most disruptive problem had been resolved. In a subsequent update, the developers further improved the app by rolling back the problematic “back button” behavior entirely, effectively fixing the navigation frustrations users were experiencing. The user then updated their review again, restoring their initial positive rating and praising the developers for their prompt action in resolving the reported issues.
This episode underscores the importance of user feedback in app development and the positive impact of quick responses to user-reported problems. For users relying on Msn Money News for timely financial updates, these fixes have restored the app’s usability and ensured a smoother experience in accessing crucial financial information and engaging with features like Bing Rewards. The updated MSN Money News app now provides a significantly improved and user-friendly platform for staying informed about the financial world.
