The Employment Development Department (EDD) now issues benefit payments via the Money Network prepaid debit card. This guide provides a comprehensive overview of the Edd Money Network Card, including activation, usage, and managing your funds.
What is the EDD Money Network Card?
The EDD Money Network Card is a prepaid debit card that replaces the previous Bank of America debit card for receiving EDD benefits. This transition occurred on February 15, 2024. This card allows recipients to access their funds conveniently without needing a personal bank account. It functions like a traditional debit card, enabling users to make purchases, pay bills, and withdraw cash.
Activating Your EDD Money Network Card
Activating your card is a straightforward process. You can choose one of the following methods:
- Phone Activation: Call 1-800-684-7051 to activate your card over the phone. You’ll need your card number and other identifying information.
- Mobile App Activation: Download the Money Network Mobile App, available for both iOS and Android devices. Follow the in-app instructions to activate your card.
During activation, you’ll also be prompted to set a Personal Identification Number (PIN) for secure transactions.
Using Your EDD Money Network Card
Once activated, you can use your EDD Money Network Card for various transactions:
- Making Purchases: Use your card like a regular debit card for in-store and online purchases wherever Visa is accepted.
- Bill Payments: Pay bills online or over the phone using your card information.
- Cash Withdrawals: Withdraw cash at ATMs, banks, and participating retailers that offer cash back.
- Fund Transfers: Transfer funds from your Money Network card to your personal bank account at no cost. Transfers typically take 2-3 business days.
Managing Your EDD Money Network Account
Money Network provides several ways to manage your account:
- Online Account Access: Log in to your Money Network online account to view your balance, transaction history, and manage card settings.
- Mobile App: Use the Money Network Mobile App for on-the-go account access, balance checks, card locking, and transaction monitoring.
Lost or Stolen EDD Money Network Cards
If your card is lost or stolen, take immediate action:
- Lock Your Card: Log in to your online account or use the mobile app to temporarily lock your card, preventing unauthorized use.
- Report the Loss: Contact Money Network immediately at 1-800-684-7051 to report your card lost or stolen. A replacement card will be issued.
EDD Money Network Card Fees
While many services are free, some fees may apply to certain transactions. Refer to the Money Network Fee Schedule for detailed information.
Getting Help with Your EDD Money Network Card
For assistance with your EDD Money Network Card:
- Money Network Customer Service: Contact Money Network customer service 24/7 at 1-800-684-7051 (within the US) or 1-531-262-5282 (outside the US). For TTY assistance, call 1-800-684-7053.
Remember, Money Network representatives can assist with card-related inquiries but cannot answer questions about your EDD claim or benefit programs. For questions about your benefits, contact the EDD directly.
This comprehensive guide should equip you with the necessary information to effectively utilize your EDD Money Network Card. For additional resources and FAQs, visit the official EDD website.
