Dear Liz,
I’ve been a longtime admirer of your work and truly value your people-first approach to career advice. I’m hoping you can offer some guidance on a difficult work situation I’m facing.
I’m in a bind. After being unemployed for 18 months, I finally landed a job as a client relationship manager at a large behavioral health firm. To call it a toxic environment would be a massive understatement.
It’s only been eleven months, and already, just getting through the day feels like a monumental task. The stress is through the roof. Employee turnover is incredibly high. The executives are constantly battling each other, and the staff is stuck in the middle. This is the highest salary I’ve ever earned, and frankly, I Need Money to support my family and our current lifestyle. Quitting without another job lined up feels impossible. Yet, I see no improvement in sight at this job, and both my wife and I are constantly stressed and anxious. I feel completely trapped. What advice can you offer?
Sincerely,
Brian
Dear Brian,
You’re definitely not alone in feeling stuck in a job you dislike, especially when financial obligations make it seem impossible to leave. Many people find themselves in similar situations, feeling trapped by the need for a paycheck even when their work environment is detrimental to their well-being. It’s a truly difficult position – it disrupts your sleep, dominates your thoughts even when you’re supposed to be relaxing, and significantly diminishes your overall quality of life. I completely understand why you’re feeling overwhelmed and stressed. The feeling of ” I need money” can amplify the sense of being stuck.
The encouraging news is that you’re not as trapped as you believe. The key is to shift your perspective on this job and proactively start planning your next move. You can begin this process right away.
Think of this job as a temporary stepping stone in your career journey, Brian. It doesn’t define you as a professional or as a person. So, your colleagues and superiors are acting immaturely and creating chaos? That’s their issue, not yours. In fact, their behavior can be a catalyst for your growth. You can rise above the dysfunction by focusing on your long-term goals. It’s time to start developing “Brian Career Plan 2024” (or whatever year it is now!) and envision leaving this unpleasant job behind you, ideally sooner rather than later.
Initially, I recommend creating a mental and emotional shield when you’re at work. In general, I advocate for full engagement and bringing your best self to your job, finding purpose and connection in your daily tasks. However, in a toxic environment like yours, this approach isn’t sustainable. Instead, treat this job as a temporary holding pattern, a place to regroup and prepare for a much better opportunity. Remember, you’re there because you need money right now, but that doesn’t mean you have to sacrifice your well-being indefinitely.
Imagine building a force field that deflects the negativity and toxicity. Someone undermines you in a meeting? They criticize you behind your back? Acknowledge it, and let it go. “Oh, okay, that happened.” Don’t dwell on it.
Detachment is crucial here. Your emotional energy is being drained by the workplace drama, energy that should be directed towards planning your career advancement. You’re expending valuable mental and emotional resources in the wrong place. Forget about trying to fix the dysfunctional people around you. Your top priority is yourself and your future.
The most important thing is to be patient and strategic. Resist the urge to jump into another unsuitable job out of desperation. That could further damage your resume and deplete your motivation. You need more than just an escape route; you need a clear direction forward. The silver lining is that you can use this challenging period as an opportunity for focused self-reflection and career planning.
Start by taking a step back and evaluating your career path so far. If this job weren’t in the picture, what would you ideally be doing professionally? Do you enjoy the core responsibilities of your role, but the workplace environment is the primary issue? If so, that’s valuable information. You can begin researching and reaching out to hiring managers at your company’s competitors. Now is the perfect time to refine your job search tools: craft compelling Pain Letters that address employer needs, inject a human voice into your resume to stand out, and learn how to directly connect with hiring managers. If you’re familiar with these strategies but haven’t implemented them, now is the time to take action.
Remember, you have the advantage of being currently employed. While it’s frustrating to acknowledge, many employers prefer to hire candidates who are already working elsewhere. Use this to your advantage.
Your current frustration stems from feeling powerless to change your situation. However, you don’t need to change the toxic dynamics at your workplace. Let the chaos unfold around you. It’s not your responsibility to fix it, and it doesn’t reflect on your capabilities.
By redirecting your mental and emotional energy away from managing daily workplace dysfunction and towards planning your future, you’ll be amazed at how much better you feel. The office drama will lose its power over you as you become focused on your next exciting opportunity, letting the negative individuals around you continue their unproductive behaviors without impacting your well-being.
Consider watching a movie about escape and resilience, like “The Great Escape.” Start a journal and explore your ideal career path. What kind of work truly excites you? It’s time to seriously consider what you want, because ultimately, your career trajectory is in your hands. The universe might be using this unpleasant experience to push you toward discovering your true professional calling. Extract every possible benefit from your current job: achievements you can highlight, compelling stories of overcoming challenges (“Dragon-Slaying Stories”), and any positive professional references you can secure.
Even difficult bosses and toxic workplaces can be valuable teachers. I’m sure you’re accumulating a wealth of “How Not to Manage” examples in your current role – these lessons will serve you well throughout your career.
Imagine building a two-lane highway in your mind. One lane represents your current job, while the other is the path you’re creating towards your desired future. It’s easy to think, “I’m too exhausted after work to focus on a career change,” but you absolutely can make time for it. When the pain of your current situation becomes strong enough, you’ll find the motivation.
As you develop your career plan, take a moment to honestly assess what this “best salary ever” is actually costing you. Sometimes, high salaries in unpleasant jobs are a form of compensation for the untenable work environment. Companies may offer more money as a way to retain employees when they are aware of deep-seated issues and dysfunction within the organization – essentially, throwing money at the problem instead of addressing the root causes.
I predict this year will be a turning point for you. After journaling and outlining your two-lane highway to a better future, examine your household expenses. Often, when we tell ourselves “I need every penny I’m getting paid!”, we discover areas where we can reduce spending when we truly focus on it. This isn’t just about financial prudence; it’s also about regaining a sense of control and empowerment.
Your personal well-being and motivation are paramount. Remember your inherent strength. This job and the people in it cannot diminish your value. The insecurity of your bosses has no bearing on your self-worth or potential.
In fact, through a remarkable process, any negativity directed at you in this job can be transformed into resilience and valuable experience that you’ll carry with you when you move on to a much better opportunity in the near future!
You’ve got this, Brian. You are likely to be in a far better job sooner than you think, having gained significant strength and valuable lessons from this challenging experience. Isn’t it true that what doesn’t break us makes us stronger?
Best regards,
Liz
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