Money Network Customer Service: Accessing Your Cash

Accessing your funds is a crucial aspect of managing your finances. Money Network offers several convenient ways to access your cash, including ATM withdrawals, cash back at participating merchants, and over-the-counter withdrawals at banks or credit unions. Understanding these options and any associated fees will help you manage your money effectively.

Accessing Cash with Your Money Network Card

Money Network provides various methods for withdrawing cash using your card. However, it’s important to be aware of potential limits on withdrawal amounts.

ATM Withdrawals

You can withdraw cash from any AllPoint network ATM without incurring a fee. However, out-of-network ATMs may charge a fee. To withdraw cash from an ATM:

  1. Insert your Money Network card into the ATM.
  2. Enter your four-digit PIN.
  3. Select “Withdrawal” and then choose “Checking.”
  4. Enter the desired withdrawal amount.

Remember that ATM withdrawal limits apply. Refer to your Welcome Packet, Fee Schedule, and Account Holder Agreement found at account.moneynetwork.com for detailed information on these limits. alt text: person withdrawing cash from ATMalt text: person withdrawing cash from ATM

Cash Back at Participating Merchants

Many grocery and convenience stores participate in the Money Network cash back program. This allows you to get cash back when making purchases. To get cash back:

  1. Choose “Debit” at the checkout terminal.
  2. Enter your four-digit PIN.
  3. Select “Yes” when prompted for cash back.
  4. Enter the desired cash back amount and press “OK.”

Point-of-sale transaction limits apply to cash back transactions. Consult your Welcome Packet, Fee Schedule, and Account Holder Agreement on the Money Network website (account.moneynetwork.com) for specifics. alt text: cashier handing cash back to customeralt text: cashier handing cash back to customer

Over-the-Counter Withdrawals

While you can withdraw cash at any bank or credit union, fees may apply. Before visiting a teller:

  1. Check your account balance online or through the Money Network mobile app, as the teller won’t have access to this information.
  2. Inform the teller of your desired withdrawal amount.
  3. Be prepared to provide your four-digit PIN and a valid form of identification.

Bank teller withdrawals are subject to specific limits. Review your Welcome Packet, Fee Schedule, and Account Holder Agreement at account.moneynetwork.com for detailed information. alt text: bank teller assisting customeralt text: bank teller assisting customer

Understanding Fees and Limits

Always remember that fees and transaction limits may apply to your Money Network card. Staying informed about these details can help you avoid unexpected charges and ensure you have access to your funds when needed. For comprehensive information, refer to the materials provided in your Welcome Packet and the Fee, Balance and Transaction Limit Schedule and Account Holder Agreement available at account.moneynetwork.com. Contact Money Network Customer Service if you have questions or require assistance.

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