Sending money to incarcerated loved ones is a crucial way to support their needs while they are in detention. If you’re looking to Put Money On Inmate Books at the Clark County Detention Center, understanding the correct procedures is essential. This guide provides a detailed walkthrough of the approved methods for depositing funds into an inmate’s trust account, ensuring your funds are received promptly and securely. Navigating the process can seem complicated, but we’re here to simplify it for you, offering clear instructions and addressing frequently asked questions.
Depositing Funds: Approved Methods to Put Money on Inmate Books
The Clark County Detention Center offers several convenient options to put money on inmate books. It’s important to note that personal checks and cash sent through mail are not accepted. Here are the recommended methods:
Online via TouchPay (Credit or Debit Card)
The fastest and most convenient way to put money on inmate books is through TouchPay, an authorized third-party vendor. TouchPay facilitates secure credit and debit card transactions directly to the inmate’s trust account.
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Online: Visit the TouchPay website at www.touchpaydirect.com. You will need to enter the following information:
- Clark County Detention Center Facility #289101
- Inmate Name
- Inmate ID Number
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Phone: Alternatively, you can make a deposit over the phone by calling TouchPay at 1-866-232-1899. Have the same information listed above ready when you call.
Transactions made through TouchPay are typically processed and credited to the inmate’s account within 24 hours, and often much faster, usually within 15 minutes. Remember to double-check all information before submitting your payment as the Detention Center is not responsible for funds deposited into incorrect accounts.
Cash Deposit Kiosk
For those preferring to use cash, a deposit kiosk is available in the lobby of the Clark County Detention Center. This provides an immediate way to put money on inmate books using cash. Follow the on-screen instructions at the kiosk to complete your transaction. This method offers a straightforward way to deposit funds directly.
Mail (Money Orders and Cashier’s Checks Only)
While not recommended for cash, you can put money on inmate books by mailing a money order or cashier’s check. This method requires careful adherence to specific guidelines:
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Mailing Address: Send your money order or cashier’s check to the following new address (effective June 8, 2023):
Inmate Name – Inmate ID Number
Clark County Detention Center
PO Box 43059
Las Vegas, NV 89116 -
Important Requirements for Mailed Funds:
- Acceptable Forms of Payment: Only money orders and cashier’s checks are accepted. Personal checks, two-party checks, and checks from foreign banks are not accepted.
- US Currency: Money orders must be issued in US currency.
- Payable To: Money orders should be made payable to “CCDC Inmate Trust Account.”
- Memo Line: Write the inmate’s name and ID number on the memo line of the money order or cashier’s check.
- Hold Period: All checks and money orders are subject to a 10-business-day hold (excluding weekends and holidays).
- No Alterations: Outdated or altered money orders or checks will not be accepted.
- No Cash by Mail: Do not send cash through the mail. Use the kiosk for cash deposits.
Key Policies and Information Regarding Inmate Funds
Understanding the policies surrounding inmate funds is just as important as knowing how to deposit them. Here are some crucial points to keep in mind when you put money on inmate books:
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Transaction Fees: TouchPay charges fees for their services. These fees vary based on the deposit amount and payment method. Be aware of the fee structure:
Transaction Amount Cash Only Transaction Fees Credit Card Transaction Fees $0 – $20 $2.95 Only $2.95, plus 3.5% of deposit $20.01 – $100 $3.95 Only $3.95, plus 3.5% of deposit $100.01 – $200 $4.95 Only $4.95, plus 3.5% of deposit -
No Refunds: Once funds are deposited into an inmate’s account, refunds are not given. Ensure you have the correct inmate information before completing any transaction.
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Inmate Account Information: Specific details about an inmate’s trust account balance are not released to individuals outside the Detention Center without a subpoena. Inmates themselves can provide this information.
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Money Releases: Inmates in permanent housing can only release funds to legitimate businesses or legal entities. Inmates in booking have more flexibility and can release funds to individuals, businesses, or legal entities. A valid government-issued photo ID is required for anyone picking up released funds, and releases are issued via check. Inmates cannot transfer funds to other inmate accounts.
Frequently Asked Questions About Inmate Funds
To further clarify the process of putting money on inmate books, here are answers to some frequently asked questions:
Q: How can I confirm that funds I sent were posted to an inmate’s account?
A: Contact Inmate Accounts via email at [email protected] or call (702) 671-3900. You will need to provide your receipt or money order number, the amount, and the date of the transaction.
Q: What happens to inmate funds if they are transferred to another facility?
A: Any remaining funds in the inmate’s commissary account will be transferred to their new jail or prison.
Q: Why can’t I find an inmate on TouchPay’s website?
A: Try entering the inmate’s ID number without leading zeroes. Double-check that you are using the correct website: www.touchpaydirect.com.
Q: Can funds be transferred between phone and commissary accounts?
A: No, direct transfers between these accounts are not permitted. Inmates may request to transfer funds from their commissary account to their phone account.
Putting money on inmate books is a vital support system for those incarcerated. By understanding and following these guidelines, you can ensure your financial assistance reaches your loved one efficiently and securely at the Clark County Detention Center. For any further queries, do not hesitate to contact Inmate Accounts directly.
