Sending money to an inmate in county jail might seem complicated, but it’s an essential way to support their needs while they are in custody. This guide provides clear instructions on how to send funds to inmates at the Clark County Detention Center, ensuring your money reaches your loved one quickly and securely. Understanding the approved methods, fees, and policies will streamline the process and help you stay connected.
Sending Money to an Inmate: Approved Methods for Clark County Detention Center
The Clark County Detention Center offers several secure methods to deposit money into an inmate’s trust account. These funds can be used by inmates for commissary purchases, phone calls, and other allowable expenses. Here are the official ways to send money:
Online with Credit or Debit Card via TouchPay
The fastest and most convenient way to send money is through TouchPay, an authorized third-party vendor. TouchPay allows you to use your credit or debit card to make deposits online or by phone.
- Online: Visit www.touchpaydirect.com and follow the prompts to make a deposit.
- Phone: Call TouchPay at 1-866-232-1899 to make a deposit over the phone.
To make a deposit, you will need the following information:
- Facility Number: Clark County Detention Center #289101
- Inmate Name: Enter the inmate’s full legal name.
- Inmate ID Number: You will need the inmate’s specific identification number.
Transactions are typically processed and credited to the inmate’s account within 24 hours, often much faster, usually within 15 minutes. Ensure all information is accurate to avoid delays or misapplication of funds. Note that once funds are deposited, refunds are not given.
Deposit Cash at the Kiosk in the Detention Center Lobby
For those who prefer to use cash, a kiosk is available in the lobby of the Clark County Detention Center. This is a straightforward method for depositing cash directly into an inmate’s account.
- Location: Clark County Detention Center lobby.
- Payment: Cash deposits only.
Important note: Sending cash through the mail is not recommended and is discouraged by the detention center.
Sending Money by Mail: Money Orders, Cashier’s Checks, and Checks
While slower, you can also send funds via mail. The Clark County Detention Center accepts specific types of financial instruments sent through the postal service.
-
Mailing Address (Effective 6/8/2023):
Inmate Name – Inmate ID Number
Clark County Detention Center
PO Box 43059
Las Vegas, NV 89116
Acceptable forms of payment by mail:
- Money Orders: Must be issued in U.S. currency and made payable to “CCDC Inmate Trust Account.”
- Cashier’s Checks: Accepted under the same conditions as money orders.
- Checks: Certain checks are accepted but are subject to a 10-business-day hold (excluding weekends and holidays).
Important guidelines for sending funds by mail:
- Memo Line: Write the inmate’s name and ID number on the memo line of any check or money order.
- Hold on Funds: Be aware of the 10-day hold on checks and money orders.
- Unacceptable Items: Personal checks, two-party checks, and checks from foreign banks are not accepted. Do not send cash through the mail.
- Altered or Outdated Items: Any outdated or altered checks or money orders will be rejected.
TouchPay Fees for Sending Inmate Funds
TouchPay charges fees for processing transactions. These fees vary based on the transaction amount and whether you are using cash or a credit/debit card. Here’s a breakdown of the fee structure:
| Transaction Amount | Cash Only Transaction Fees | Credit Card Transaction Fees |
|---|---|---|
| $0 – $20 | $2.95 Only | $2.95, plus 3.5% of deposit |
| $20.01 – $100 | $3.95 Only | $3.95, plus 3.5% of deposit |
| $100.01 – $200 | $4.95 Only | $4.95, plus 3.5% of deposit |
These fees are charged by TouchPay for their service and are separate from the inmate’s trust account balance.
Inmate Money Release Policies
Inmates may need to release funds from their accounts under certain circumstances. The rules for money releases depend on the inmate’s housing status:
- Inmates in Permanent Housing: Can only release funds to a legitimate business or legal entity.
- Inmates in Booking: Can release funds to an individual person, business, or legal entity. These releases are not subject to a 24-hour hold.
Requirements for Money Release Pick-Up:
- Valid Photo ID: The person picking up funds must present a valid government-issued photo ID (State ID, Driver’s License, Passport, Military ID, etc.).
- Checks Only: Funds are released via checks only.
- No Inmate Transfers: Inmates cannot transfer funds to another inmate’s account. Violations of this policy may result in blocked deposit/receipt privileges.
Frequently Asked Questions About Inmate Funds
Why can’t I send an ICARE package to an inmate?
Inmates in disciplinary or temporary housing, those with dietary restrictions, or those who are indigent (owe money) are not eligible to receive ICARE packages.
Why can’t I find an inmate on TouchPay’s website?
Ensure you are using the correct website: www.touchpaydirect.com. Try entering the inmate’s ID number without leading zeros.
What is an inmate’s account balance?
Information about an inmate’s account balance is considered private and will not be released to individuals. Only the inmate can provide this information.
Can I transfer funds between an inmate’s phone account and commissary account?
No. Funds sent to Securus (for phone accounts) are managed by them. Contact Securus for any phone account issues. Inmates can request transfers from their commissary account to their phone account, but not vice-versa.
How can I confirm that funds I sent were posted to an inmate’s account?
Contact Inmate Accounts via email at [email protected] or call (702) 671-3900. Provide your receipt or money order number, amount, and date of transaction for verification.
What is SCADU?
SCADU stands for State Collections and Disbursement Unit, part of the District Attorney’s Office, Family Support Division.
What happens to an inmate’s funds if they are transferred?
Any remaining funds in the inmate’s commissary account will be transferred to their new facility.
How can a former inmate request a refund for a missed commissary order?
Contact Aramark at (702) 380-3118 or write to them in care of the Clark County Detention Center for commissary-related issues.
How can a former inmate retrieve funds left in their account?
Visit the Clark County Detention Center with valid photo ID or mail a notarized letter to:
Clark County Detention Center
Attn: Inmate Accounts
330 S. Casino Center Blvd.
Las Vegas, NV 89101
Need More Help?
For any further questions regarding inmate funds policies or procedures, you can email Inmate Accounts at [email protected] or call (702) 671-3900. Sending money to support an inmate is made easier with these clear guidelines, ensuring you can provide financial assistance effectively and securely.
