Putting money in an inmate’s account can be a lifeline, providing them with access to essential commissary items and communication services. At money-central.com, we understand the importance of supporting your loved ones, and this comprehensive guide will walk you through the various methods available to deposit funds into an inmate’s account, ensuring a smooth and secure process. Let’s dive into inmate trust funds, deposit options, and managing inmate finances.
1. Understanding Inmate Trust Accounts
An inmate trust account functions like a bank account managed by the correctional facility. Inmates can use these funds to purchase commissary items, such as snacks, hygiene products, and stationery, as well as to pay for phone calls, emails, and other communication services. These accounts provide a sense of normalcy and allow inmates to maintain connections with the outside world.
1.1. Why Inmate Accounts Matter
Having funds in their account can significantly improve an inmate’s quality of life. It allows them to purchase items that make their stay more comfortable and helps them stay connected with family and friends, which is crucial for their mental and emotional well-being.
1.2. Regulations Governing Inmate Accounts
Correctional facilities have strict regulations regarding inmate accounts to prevent fraud and ensure accountability. These regulations dictate how funds can be deposited, how inmates can access the money, and what items can be purchased. It’s crucial to understand these rules to avoid any issues when sending money.
2. Methods for Depositing Funds
There are several ways to deposit money into an inmate’s account, each with its own advantages and disadvantages. The availability of these methods can vary depending on the correctional facility, so it’s essential to check the specific policies of the institution where the inmate is housed.
2.1. Online Deposits
Online deposit services are often the fastest and most convenient way to send money. These services, like TouchPay, allow you to use a credit or debit card to make a deposit from the comfort of your home.
2.1.1. Using TouchPay
TouchPay is a popular service that partners with many correctional facilities to provide online deposit options. Here’s how to use it:
- Visit the TouchPay website (www.touchpaydirect.com) or call them at 1-866-232-1899.
- Create an account or log in if you already have one.
- Enter the facility code and the inmate’s name and ID number.
- Choose the amount you want to deposit and enter your payment information.
- Review the transaction details and confirm the deposit.
Transactions are typically posted to the inmate’s account within 24 hours, often much sooner. Keep in mind that TouchPay charges fees for its services, which vary depending on the amount deposited.
| Transaction Amount | Credit Card Transaction Fees |
|---|---|
| $0 – $20 | $2.95, plus 3.5% of deposit |
| $20.01 – $100 | $3.95, plus 3.5% of deposit |
| $100.01 – $200 | $4.95, plus 3.5% of deposit |
2.1.2. Security Considerations
When using online deposit services, ensure you are using a secure website with encryption (look for “https” in the URL). Never share your login credentials with anyone, and regularly review your account activity for any unauthorized transactions.
2.2. Mail-In Deposits
Sending money via mail is another option, although it may take longer for the funds to be credited to the inmate’s account. Most facilities accept money orders, cashier’s checks, and sometimes personal checks.
2.2.1. Preparing Your Mail-In Deposit
Follow these steps to ensure your mail-in deposit is processed correctly:
- Obtain a money order or cashier’s check payable to “CCDC Inmate Trust Account” (or the specific name required by the facility).
- Write the inmate’s name and ID number on the memo line.
- Include a return address on the envelope.
- Mail the money order or check to the address specified by the correctional facility.
Example Address:
Inmate Name – Inmate ID Number
Clark County Detention Center
PO Box 43059
Las Vegas, NV 89116
Alt text: Preparing a mail-in deposit with a money order and inmate information for secure delivery.
2.2.2. Important Restrictions
Be aware of the following restrictions when sending money through the mail:
- Cash is generally not accepted and should never be sent through the mail.
- Personal checks, 2-party checks, and checks issued from foreign banks are often not accepted.
- All checks and money orders may be subject to a hold for 10 business days or longer.
- Any outdated or altered check or money order will not be accepted.
2.3. Kiosk Deposits
Many correctional facilities have kiosks located in the lobby where you can deposit cash directly into an inmate’s account. These kiosks usually accept cash and sometimes credit or debit cards.
2.3.1. Using Kiosks
To use a kiosk:
- Locate the kiosk in the facility’s lobby.
- Follow the on-screen instructions to enter the inmate’s name and ID number.
- Insert the cash or use your card to make the deposit.
- Obtain a receipt for your transaction.
Kiosk deposits are usually credited to the inmate’s account immediately or within a few hours. Keep in mind that kiosks may also charge fees for their services.
2.3.2. Benefits of Kiosk Deposits
Kiosks offer a quick and convenient way to deposit funds, especially if you prefer using cash. They are also available during the facility’s visiting hours, making it easy to send money while visiting an inmate.
2.4. Third-Party Services
Several third-party services specialize in sending money to inmates. These services often offer a variety of payment options and may provide additional features such as tracking and notifications.
2.4.1. Researching Third-Party Services
Before using a third-party service, research its reputation and ensure it is reliable and secure. Look for reviews and check if the service is accredited by any reputable organizations.
2.4.2. Understanding Fees and Terms
Be sure to understand the fees and terms associated with using a third-party service. Some services may charge higher fees than online deposit services or kiosks, so it’s important to compare your options.
3. Information Required for Deposits
To successfully deposit money into an inmate’s account, you will typically need the following information:
- Inmate’s Full Name: Ensure you have the correct spelling of the inmate’s name.
- Inmate’s ID Number: This is a unique identification number assigned to the inmate by the correctional facility.
- Correctional Facility Name and Code: Each facility has a unique name and code that you will need to provide.
Providing accurate information is crucial to ensure the funds are credited to the correct account. The Clark County Detention Center is not liable for funds deposited to an incorrect account.
4. Restrictions and Limitations
Correctional facilities may impose restrictions and limitations on the amount of money that can be deposited into an inmate’s account. These restrictions are in place to prevent money laundering and other illicit activities.
4.1. Deposit Limits
Most facilities have daily, weekly, or monthly limits on the amount of money that can be deposited into an inmate’s account. These limits vary depending on the facility and the inmate’s custody level.
4.2. Approved Items
Inmates can only use the funds in their account to purchase items approved by the correctional facility. These items typically include commissary goods, phone cards, and postage.
4.3. Restrictions on Fund Transfers
Inmates are generally not allowed to transfer funds from their account to the account of another inmate. This restriction is in place to prevent the exchange of money for illegal activities.
5. What Happens to the Money?
Once the funds are deposited into an inmate’s account, the inmate can use the money to purchase approved items and services. The correctional facility manages the account and tracks all transactions.
5.1. Using Funds for Commissary
The commissary is a store within the correctional facility where inmates can purchase items such as snacks, hygiene products, and stationery. The prices of these items are usually higher than those in outside stores, but they provide inmates with a sense of normalcy and comfort.
5.2. Paying for Communication Services
Inmates can use the funds in their account to pay for phone calls, emails, and video visitation. These communication services allow inmates to stay connected with their family and friends, which is crucial for their mental and emotional well-being.
5.3. Other Approved Expenses
In some cases, inmates may be able to use the funds in their account to pay for other approved expenses, such as medical co-pays or legal fees. However, these expenses must be approved by the correctional facility.
6. What Happens When an Inmate is Transferred or Released?
When an inmate is transferred to another facility or released from custody, any remaining funds in their account are typically transferred with them or returned to them.
6.1. Transfer to Another Facility
If an inmate is transferred to another correctional facility, any remaining funds in their account are usually sent to the new facility. The inmate can then access the funds in their account at the new facility.
6.2. Release from Custody
When an inmate is released from custody, they can retrieve the funds left on their trust/commissary account. To do this, they may come to the Clark County Detention Center with valid photo ID. They may also mail a notarized letter to:
Clark County Detention Center
Attn: Inmate Accounts
330 S. Casino Center Blvd.
Las Vegas, NV 89101
The funds will be returned to the inmate in the form of a check or money order.
7. Addressing Common Issues
Depositing money into an inmate’s account can sometimes be challenging. Here are some common issues and how to address them:
7.1. Funds Not Posted
If you deposit money into an inmate’s account and the funds are not posted within the expected timeframe, contact the correctional facility’s inmate accounts department or the online deposit service you used. Provide them with the transaction details, such as the date, amount, and confirmation number.
7.2. Incorrect Information
If you provide incorrect information when making a deposit, the funds may be rejected or credited to the wrong account. Contact the correctional facility’s inmate accounts department immediately to correct the error.
7.3. Deposit Limits Exceeded
If you attempt to deposit more money than the allowed limit, the transaction will be rejected. Check the correctional facility’s policies to ensure you are not exceeding the deposit limits.
8. Additional Tips for Managing Inmate Accounts
Here are some additional tips for managing inmate accounts:
8.1. Stay Informed
Stay informed about the correctional facility’s policies and procedures regarding inmate accounts. These policies can change, so it’s important to stay up-to-date.
8.2. Keep Records
Keep records of all deposits you make, including the date, amount, and confirmation number. This will help you track your transactions and resolve any issues that may arise.
8.3. Communicate with the Inmate
Communicate with the inmate about their needs and preferences. This will help you determine how much money to deposit and what items they need.
9. Understanding Inmate Financial Obligations
In some cases, inmates may have financial obligations that they need to meet, such as court-ordered fines or restitution. The correctional facility may deduct these obligations from the inmate’s account.
9.1. Court-Ordered Fines
If an inmate has court-ordered fines, the correctional facility may deduct a portion of the funds in their account to pay off these fines.
9.2. Restitution
If an inmate is ordered to pay restitution to a victim, the correctional facility may deduct a portion of the funds in their account to pay off the restitution.
9.3. Child Support
In some cases, inmates may be required to pay child support. The correctional facility may deduct a portion of the funds in their account to pay child support.
10. Scam Awareness
Be aware of potential scams targeting individuals who send money to inmates. Scammers may pose as inmates or correctional facility staff and ask for money for various reasons.
10.1. Common Scams
Some common scams include:
- Requests for money to pay for medical expenses.
- Requests for money to pay for legal fees.
- Requests for money to pay for commissary items.
10.2. Protecting Yourself
To protect yourself from scams:
- Never send money to anyone you don’t know or trust.
- Verify the identity of the person requesting money.
- Contact the correctional facility to confirm the legitimacy of the request.
11. Resources for Inmate Support
There are many organizations and resources available to support inmates and their families. These resources can provide assistance with financial matters, legal issues, and emotional support.
11.1. Non-Profit Organizations
Many non-profit organizations offer support to inmates and their families. These organizations can provide assistance with finding housing, employment, and other essential services.
11.2. Government Agencies
Government agencies such as the Department of Corrections and the Department of Justice offer resources and information for inmates and their families.
11.3. Online Resources
Numerous online resources provide information and support for inmates and their families. These resources include websites, forums, and social media groups.
12. Legal and Ethical Considerations
When sending money to inmates, it’s important to consider the legal and ethical implications.
12.1. Legal Compliance
Ensure you are complying with all applicable laws and regulations when sending money to inmates. This includes laws related to money laundering and fraud.
12.2. Ethical Considerations
Consider the ethical implications of sending money to inmates. Ensure the funds are used for legitimate purposes and not for illegal activities.
13. Staying Connected with Inmates
Sending money to inmates is just one way to stay connected with them. Other ways to stay connected include:
13.1. Phone Calls
Phone calls can be a lifeline for inmates, allowing them to stay in touch with their family and friends.
13.2. Emails
Email is another convenient way to communicate with inmates. Many correctional facilities offer email services that allow inmates to send and receive messages.
13.3. Visits
Visiting inmates is a great way to show your support and maintain a strong connection. Check the correctional facility’s visitation policies to schedule a visit.
14. Future of Inmate Financial Services
The future of inmate financial services is likely to involve more technology and innovation. This could include:
14.1. Mobile Payment Options
Mobile payment options could make it easier and more convenient to send money to inmates.
14.2. Cryptocurrency
Cryptocurrency could provide a secure and efficient way to transfer funds to inmates.
14.3. Biometric Identification
Biometric identification could help prevent fraud and ensure the security of inmate accounts.
15. Frequently Asked Questions (FAQs)
Here are some frequently asked questions about putting money in an inmate’s account:
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Why can’t I send an ICARE package to an inmate?
Inmates who are in disciplinary or temporary housing, have dietary restrictions, or owe money (indigent) are ineligible to receive ICARE packages.
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Why can’t I find an inmate on TouchPay’s website?
Try inputting the inmate’s ID number without any zeroes in front of the number. Make sure you’re using the correct website: www.touchpaydirect.com.
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What is an inmate’s account balance?
No specific information regarding an inmate’s account will be released to an individual. You may only obtain this information from the inmate.
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Can I have funds transferred from an inmate’s phone account to his commissary account (or visa-versa)?
No. Once funds are sent to Securus, you must contact them for any issues or refunds. Only an inmate can request funds be transferred from his commissary account to his phone account.
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How do I confirm that funds I sent were posted to an inmate’s account?
You can contact Inmate Accounts at [email protected] or call (702) 671-3900. You must provide the receipt or money order number, the amount, and the date of the items you sent.
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What is SCADU?
This stands for State Collections and Disbursement Unit and is part of the District Attorney’s Office, Family Support Division.
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What happens to an inmate’s funds if he is transferred to another jail or prison?
Any funds remaining on an inmate’s commissary account are sent to the new jail or prison.
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How can I, a former inmate, request a refund of a commissary order that I didn’t receive?
You need to contact Aramark regarding any commissary issues at (702) 380-3118 or write a letter to them in care of the Clark County Detention Center.
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How can I, a former inmate, retrieve funds left on my trust/commissary account?
You may come to the Clark County Detention Center with valid photo ID to retrieve your funds. You may also mail a notarized letter to:
Clark County Detention Center
Attn: Inmate Accounts
330 S. Casino Center Blvd.
Las Vegas, NV 89101
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Are there any restrictions on how an inmate can use the money in their account?
Yes, inmates can only use the funds in their account to purchase items approved by the correctional facility. These items typically include commissary goods, phone cards, and postage.
16. Conclusion
Putting money in an inmate’s account is a vital way to support your loved ones during their incarceration. By understanding the various methods available, the restrictions and limitations, and the ethical considerations, you can ensure that your support reaches them effectively and securely. Stay informed, keep records, and communicate with the inmate to make the most of your support.
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