At Smith’s Money Services, we understand that navigating the world of student finances can be complex. Our dedicated team of experts is here to provide comprehensive support and guidance to students and their families. From understanding eligibility for aid to managing student accounts and loans, Smith’s Money Services is committed to making your educational journey financially accessible and stress-free. Meet the professionals who are here to assist you every step of the way.
Meet the Smith’s Money Services Team
Our team at Smith’s Money Services is comprised of experienced professionals dedicated to providing expert financial guidance. Each member brings a wealth of knowledge in student financial aid, compliance, and financial advising, ensuring that you receive the most accurate and helpful support.
Leadership Team
David Belanger, Director of Student Financial Services: As the Director, David oversees all daily operations of Smith’s Money Services. His expertise ensures the smooth functioning of the office and the effective delivery of financial services to all students. David is responsible for reviewing eligibility for both federal and institutional aid and provides counsel to students and parents, setting the strategic direction for Smith’s Money Services.
Michael Ireland, Senior Associate Director: Michael leads the outreach efforts for Smith’s Money Services, connecting with both on and off-campus communities. His role is crucial in ensuring that all constituents are aware of the financial services available. Like David, Michael reviews aid eligibility and counsels students and parents, focusing on expanding the reach and impact of Smith’s Money Services.
Cathy Klaes, Associate Director: Cathy plays a vital role in managing specific aid programs, notably leading the School for Social Work aid program. Her responsibilities extend to overseeing student accounts, ensuring accuracy and clarity in financial transactions. Cathy also reviews eligibility for financial aid and provides essential counseling services.
Mairin Brady, Associate Director: Mairin heads the Compliance Unit at Smith’s Money Services, a critical function ensuring adherence to federal and state regulations. Her expertise in audit and compliance is invaluable in maintaining the integrity of grant and loan processes. Mairin also contributes to aid eligibility reviews and student and parent counseling.
Assistant Directors and Advisors
Shelly Cotnoir, Assistant Director: Shelly is instrumental in the day-to-day operations, reviewing aid eligibility, counseling families, and processing loan applications, including MEFA and private student loans. Her support to the Federal Compliance Unit highlights her comprehensive skill set in student financial services.
Jessica Eggleston, Assistant Director: Jessica manages student payments, both for undergraduate and graduate programs, ensuring efficient and accurate processing. Her role also includes reviewing aid eligibility and providing counseling, making her a key contact for payment-related inquiries at Smith’s Money Services.
Polly Gelfman, Assistant Director: Polly serves as a crucial link between Smith’s Money Services and the Office of Admission. Her liaison role ensures seamless communication and coordination, particularly beneficial for incoming students. Polly also reviews aid eligibility and offers counseling to students and parents.
Audrey Voskoboinik, Assistant Director: Audrey focuses on specialized aid programs, including the Ada Comstock Scholar program and graduate student aid. Her expertise extends to veterans’ educational benefits, providing tailored support to these specific student populations. Audrey also contributes to general aid eligibility reviews and counseling.
Tina Young, Assistant Director: Tina manages student billing for both undergraduate and graduate students, ensuring timely and accurate billing processes. Like other Assistant Directors, Tina reviews aid eligibility and provides counseling, focusing on the billing and payment aspects of student finances.
Operational and Support Staff
Maureen Cain, Systems Analyst: Maureen ensures the technological backbone of Smith’s Money Services is robust and efficient. Her responsibilities include systems support, conducting surveys, and generating reports, all critical for data-driven service improvements.
Rauterica Ford, Operations Manager: Rauterica acts as the Office Manager, working closely with the Director to oversee the operational components of Smith’s Money Services. She supervises the Customer Service Unit, ensuring efficient and responsive front-line support.
Jamie Harmon, Student Financial Services Advisor: Jamie is a front-line advisor, directly assisting students and parents with inquiries about student accounts, financial aid, and application processes. Her role is vital in providing accessible and clear guidance to navigate financial aid.
Charity Parker, Student Financial Services Advisor: Charity, similar to Jamie, advises students and parents on student accounts, aid options, and application procedures. Her direct support is essential in helping families understand and access the financial resources available at Smith’s Money Services.
Valerie Schumacher, Fund Coordinator: Valerie manages state grants and the allocation of the college’s endowed funds. Her role is crucial in maximizing the availability of grant and scholarship funding for eligible students, enhancing financial accessibility.
Pamela Wright, Loan Coordinator: Pamela specializes in federal and institutional loan processing, ensuring compliance and smooth loan management. She supports the Federal Compliance Unit and handles loan inquiries, providing expert guidance on student loans at Smith’s Money Services.
Comprehensive Financial Services at Your Fingertips
Smith’s Money Services offers a wide range of services designed to support students’ financial needs throughout their academic journey. Our services include:
- Financial Aid Counseling: Expert advisors are available to counsel students and parents on all aspects of financial aid, from eligibility requirements to application procedures.
- Federal and Institutional Aid Processing: The team diligently reviews and processes applications for federal and institutional aid, ensuring students receive the maximum support they are eligible for.
- Student Account Management: From billing to payments, Smith’s Money Services manages student accounts efficiently, providing clear and accessible information.
- Loan Processing and Counseling: Experts guide students through the complexities of student loans, including federal, state, and private options, and ensure compliant processing.
- Compliance and Audit: The dedicated Compliance Unit ensures that all financial operations adhere to federal and state regulations, maintaining the highest standards of integrity and accountability.
- Veterans’ Benefits Support: Specialized assistance is available for veterans to navigate and access their educational benefits.
- Outreach and Education: Smith’s Money Services proactively engages with the community to provide information and resources about financial aid and services.
At Smith’s Money Services, we are dedicated to providing accessible, expert, and helpful financial services to support your academic success. Contact our team today to learn more about how we can assist you.
